Amazon is warning customers who pre-ordered the PlayStation 5 that it may not be able to deliver PS5 systems in time for its November 12 launch.
Customers who pre-ordered PlayStation 5 systems from Amazon have received emails warning them that Amazon may not be able to fulfill orders in time for launch. Multiple IGN staffers received the same email from Amazon regarding their PS5 pre-orders.
Amazon has sent an email saying PS5 orders may not arrive on launch date due to high demand pic.twitter.com/xip55XEwYD
— Wario64 (@Wario64) September 18, 2020
“We’re contacting you about your order of PlayStation 5 Console to let you know in advance that you may not receive this item on the day it is released due to high demand. We’ll make every effort to get the item to you as soon as possible once released.”
When PS5 pre-orders went live, Walmart customers found some of their orders were canceled, but in Amazon’s case, these PS5 pre-orders are still valid. The only issue is that those who ordered from Amazon may not receive a system on launch day.
A similar situation with Amazon happened when the Nintendo Switch was released and Amazon couldn’t fulfill orders in time for launch.
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IGN will continue to monitor the PS5 pre-order situation. Check out our PS5 pre-order page for regular updates on console drops. Xbox Series X systems will be available for pre-order next week.
Matt T.M. Kim is a reporter for IGN.